Skypax FAQ's

You can contact us  in the following ways: By email: support@skypax.com By telephone on the following numbers: Skypax UK : +44 203 318 0220 Sky...

Once you have signed up, you will receive your unique Skypax address. Use this address as the delivery or shipping address when making a purchase from a sto...

Yes, you will instantly receive your address via email and can start shopping immediately. Skypax will immediately begin accepting all of your packages and ...

We log packages Monday to Friday (excluding public holidays) during our opening hours of 9 AM until 5:30 PM. Package processing can take up to 2 working day...

Yes, we open all packages as part of our logging process. This is necessary to ensure items are not restricted by law or courier restrictions and to enable ...

We must open and inspect all packages to ensure compliance with the law. However, we will do our best to minimise damage to the packaging and return it to i...

Yes, we offer a range of services that can be accessed from your suite.  Simply select a package and then select an option from the "despatch" bu...

We offer 30 days free storage per package for Standard members and 60 days for Premium members. Packages exceeding the free storage period will incur fees ...

No, we provide you with an actual street address and will sign for any package if needed. Please, don't hesitate to contact our customer service team i...

The clothing and shoe sizes for men, women, and children vary across countries. We recommend looking online to find size conversion guides before placing y...