Skypax Customer Support
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Skypax UK +44 203 318 0220 email:
- USA +1 321 613 1351 email:
Skypax General FAQ's
Covid-19 Processing and Shipping Update
How do I get in contact with you?
How do I use my Skypax address?
Can I start using my Skypax mailing address immediately after I purchase your service?
My package has been delivered but it is not showing in my suite yet?
Will you open my packages?
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What are your shipping rates to my country?
Will I incur Duty or additional fees when my skypax shipment arrives?
How do I ship my packages?
What is Volumetric Weight?
Can you merge or consolidate a number of orders from different retailers into a single shipment for me?
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What payment methods are accepted?
What fraud checks does Skypax carry out?
Is payment information secure?
How does your shopping concierge service work?
Can I cancel my Concierge order?
Can I exchange or Return items?
Can I use the Concierge service for eBay purchases?
Can I use your concierge service to purchase memberships, subscriptions or digital goods & downloads?
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Does Skypax provide refrigeration or temperature controlled facilities and shipping?
Can you ship perfume, nail varnish, aerosols?
Prohibited and Restricted Items
Can you ship food items?
Can you ship prescription medications?
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