Concierge
Our shopping concierge team can purchase items for you online from merchants who do not accept international credit cards. We can also purchase over the...
Thu, 14 Jul, 2022 at 5:07 PM
We may be able to accept the cancellation of your order depending on the order status; please get in touch with us as soon as possible if you wish to cancel...
Thu, 14 Jul, 2022 at 5:08 PM
Please do not contact the original retailer if you need to return or exchange merchandise. Please read and ensure you agree with the return/exchange policy ...
Tue, 16 Jan, 2024 at 12:40 PM
Yes, however, we are only able to purchase eBay items that are listed as 'Buy-It-Now' sales. We are not able to participate in eBay auctions.
Thu, 14 Jul, 2022 at 5:12 PM
You can NOT use your Skypax address for memberships, subscriptions, or digital goods & downloads. We can allow magazine subscriptions, but please get in...
Thu, 14 Jul, 2022 at 5:13 PM
When our concierge team places a concierge order, they will follow the instructions specified on the order ticket. You may specify that we cancel and refund...
Thu, 14 Jul, 2022 at 5:17 PM
Concierge orders will usually be processed within 24 hours during regular business hours. Once a concierge order has been processed, you will receive an em...
Tue, 16 Jan, 2024 at 12:42 PM
Yes. Upon receipt of your concierge order, it will be carefully packed and logged as a package which you can view in your online Skypax customer portal. Yo...
Thu, 14 Jul, 2022 at 5:19 PM