Shipping
Please use our online shipping calculator tool to calculate the shipping cost for door-to-door delivery. If your shipment originates from our UK Wareho...
Tue, 16 Jan, 2024 at 12:23 PM
The receiver may need to pay duties and taxes for importing goods with international shipments. The taxes may vary depending on the country, type of item,...
Tue, 16 Jan, 2024 at 12:23 PM
To request a shipment: 1) Click the "My Suite" button in the top right-hand corner of our website 2) Log in to your suite using your suite number...
Tue, 16 Jan, 2024 at 12:24 PM
All international carriers base their shipping rates on the calculated Chargeable Weight. Chargeable weight is the greater of the Actual Weight or Volumetri...
Thu, 14 Jul, 2022 at 4:58 PM
Yes, we can merge and consolidate packages for you. In your Skypax customer portal, you can select any packages that have been received and request consolid...
Thu, 14 Jul, 2022 at 4:59 PM
Full door-to-door online tracking is available with DHL, UPS, FedEx and DPD courier services. Royal Mail, USPS and Globetrack shipments are sent signed-for...
Thu, 14 Jul, 2022 at 5:00 PM
Currently, we offer UPS, DHL, DPD, FedEx, Globetrack, USPS and Royal Mail. However, we only recommend Globetrack, USPS, and Royal Mail for non-urgent, ...
Thu, 14 Jul, 2022 at 5:01 PM
We usually process shipments within 24 hours of a despatch request during regular business hours Monday-Friday, excluding public holidays. However, slight d...
Thu, 14 Jul, 2022 at 5:03 PM
No, for security reasons, we do not allow 3rd party collections.
Thu, 14 Jul, 2022 at 5:04 PM
There is a requirement to give the FDA prior notice of importing shipments containing food items into the USA. Full Guidance on the FDA Prior notice req...
Tue, 16 Jan, 2024 at 1:35 PM