Skypax FAQ's
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Skypax UK +44 203 318 0220 - Skypax USA +1 321 613 1351 - email: support@skypax.com
Knowledge base
Skypax General FAQ's
Common Questions
15
New Skypax US Facility
How can I get in contact with you?
How do I use my Skypax address?
Can I start using my Skypax mailing address immediately after I purchase your service?
My package has been delivered but it is not showing in my suite yet?
View all 15
Shipping
10
What are your shipping rates to my country?
Will I incur Duty or additional fees when my skypax shipment arrives?
How do I ship my packages?
What is Volumetric Weight?
Can you merge or consolidate a number of orders from different retailers into a single shipment for me?
View all 10
Payments
3
What payment methods are accepted?
What fraud checks does Skypax carry out?
Is payment information secure?
Concierge
8
How does your shopping concierge service work?
Can I cancel my Concierge order?
Can I exchange or Return items?
Can I use the Concierge service for eBay purchases?
Can I use your concierge service to purchase memberships, subscriptions or digital goods & downloads?
View all 8
Restrictions
11
Does Skypax provide refrigeration or temperature controlled facilities and shipping?
Can you ship perfume, nail varnish, aerosols?
Prohibited and Restricted Items
Can you ship food items?
Can I use my Skypax address to apply for financial products, passports, driving licenses?
View all 11
Skypax UK
Common Questions
3
What are our opening times?
Can Skypax also receive items sent from outside the UK and then forward them to me?
Am I able to ship Alcohol with Skypax?
Concierge
1
How much is your shopping concierge service?
Payment
2
Can I pay in dollars or euros?
PayPal Payment restrictions
Restrictions
2
Standard & Extended Liability Cover Terms & Conditions
Can you ship controlled substances?
Skypax US
Common Questions
2
New Skypax US Facility
What are our opening times?
Concierge
1
How much does your concierge service cost?
Payment
1
Can I pay in Pounds Sterling or in Euros?
Restrictions
4
What is the package weight/size limit you will receive and ship?
Standard and Extended Liability Cover Terms & Conditions
Can you ship controlled substances?
Can I Ship Vaping Products?
Information collected
Privacy policy
0
Opt-out policy
0
Our websites
Websites
1
Please select a Website
Help Desk Software
by Freshdesk